We care about your privacy

At Love Eccy Road, we are committed to protecting your privacy and ensuring your personal data is handled responsibly and transparently.

1. What We Collect

When you purchase a wristband through our website, we collect the following personal data:

  • Name

  • Email address

We do not collect payment information directly — all payments are handled securely by our third-party ticketing/payment provider.

2. How We Use Your Information

We only use your name and email address to:

  • Process your wristband order

  • Send you your order confirmation and relevant event details

  • Contact you if there are any issues with your purchase

We do not use your information for marketing purposes unless you explicitly opt in.

3. Data Sharing

We do not sell, rent, or share your personal information with third parties, except where required to complete your wristband order (e.g. our payment provider or event management platform).

4. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purpose it was collected for — typically until the event has concluded and any necessary follow-up has been completed (no later than 30 days post-event).

5. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to our processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To make any requests, contact us at: [your email address]

6. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:

The Love Eccy Road Team
info@loveeccyroad.co.uk